If an attendee tries to add a session they don’t have permission to add, a pop-up warning will appear. There are two possible messages that show, depending on if they hit the count limit or if they don’t have a ticket for that session.
Count Exceeded
If they’re trying to add more sessions than allowed.
No Ticket
If they don’t have the correct ticket.
Ticket Links
If an additional ticket needs to be purchased, you can include a direct link to the ticket type and prompt your attendees to purchase. When attendees click the link, they will be taken to the second step of their Eventbrite transaction with the ticket type already selected. This is a perfect place to link to your tickets and upsell attendees.
Customize these warning messages.
1. Go to the Control Panel.
2. Select Settings.
3. Select Eventbrite.
4. Under the Eventbrite page, select the Customize messaging button.
You can customize this ticket warning across all sessions, or you can edit this for each session on the session’s edit page.
Email Ticket Holders
Send unlimited email announcements to your ticket holders.
Attendees with a Ticket
1. Go to the Control Panel.
2. Select Messages
3. Select Attendees w/ a Ticket
4. Customize the subject and compose your message.
Attendees without a Ticket
Email ticketless attendees to remind them to purchase tickets to confirm their event participation and schedule their sessions.
1. Go to the Control Panel.
2. Select Messages
3. Select Attendees w/out a Ticket
4. Customize the subject and compose your message.
If you are looking for a file to find all Attendees with or without tickets, you can use the Export Ticket spreadsheets located in Export.
1. Go to the Control Panel.
2. Go to Attendees.
3 . Click the Exports button.
4. Under the Tickets, click the list you’d like to export. The CSV file will include the name and emails of attendees.