Managing Registration
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      Session Registration

      This guide explains how to use Sched to manage session registration for your event. Once someone has completed event registration, they will then be able to select and register for sessions within your schedule. You can use different controls to help manage this process.

      Session Registration Controls

      You have the option to apply various controls to help manage session registration and ensure participants are guided through your event in the way you need.

      Capacities and Waitlists

      Available in the Boost and Ultra plans.


      Set capacities on sessions       to limit the number of attendees who can register:

      1. Go to the Schedule section in your event Control Panel
      2. Click session and Find the session you would like to set a capacity on and click Edit
      3. Fill in the Capacity field
      4. Click Publish or Save As Draft

      Update session capacity labels that indicate to attendees when a session has a capacity set, when it is 75% full and when it is full:

      1. Go to Settings > General in your event Control Panel
      2. Go to Session Capacity Labels
      3. Click Edit to update the text of these label

      Allow session capacity labels to show before someone is logged into your event:

      1. Go to Settings > General in your event Control Panel
      2. Scroll down to the Attendance section
      3. Select the Display capacity labels when logged out toggle

      Enable waitlists to allow attendees to join a waitlist if the session is full:

      1. Go to Settings > General in your event Control Panel
      2. Scroll down to the Attendance section
      3. Select the Enable Waitlists toggle
      4. Edit Message to modify the message shown to attendees when they are added to a waitlist

      Double Booking

      Prevent or allow double booking to decide if attendees are able to select / register for sessions that are occurring at the same time:

      1. Go to Settings > General in your event Control Panel

      2. Scroll down to the Attendance section

      3. Select or de-select the Allow double booking in the same time slot toggle

      Freeze Attendee Schedules

      Freeze attendee schedules to prevent all attendees from adding or removing themselves from sessions:

      1. Go to Settings > General in your event Control Panel

      2. Scroll down to the Attendance section

      3. Select the Freeze attendee schedules from changes toggle

      Freeze Single Session

      The Freeze Single Session feature empowers Event Planners to freeze individual sessions within their event schedule. Once a session is frozen, attendees cannot join or leave the session.

      Session Freeze Functionality :

      • Freeze Individual Sessions: Admins can freeze sessions individually, allowing precise control over session availability.

      • Restrict Attendee Movement: Once a session is frozen, non-admin attendees cannot join or leave the session.

      • Bulk Freeze: Sessions can be frozen in bulk, streamlining the process for more significant events with multiple sessions.

      • Popup Notification: Attendees will receive a new popup notification for pinned and frozen sessions, keeping them informed about session status changes.

      If the session is pinned, attendees will see this message.

      If the session is frozen, attendees will see this message.

      How to freeze a single session:

      1. Go to your event’s Control Panel. 

      2.  Click Schedule, then go to the Sessions section. Click the session you’d like to freeze 

      3. On the Edit tab, scroll to the bottom and toggle ON the Freeze session

      4. Click on the Publish button.

      Freeze/unfreeze sessions in bulk:

      • Select multiple sessions that you’d like to freeze or unfreeze.

      How to add an Attendee to a frozen session:

      • Even when sessions are frozen, event planners can still manage to enroll attendees in those sessions.
      Note: Sessions cannot be pinned and frozen simultaneously. Ensure you prioritize pinning or freezing sessions based on your event requirements.

      Pin Session

      Pin a session if you would like a session they show in all attendees’ schedules:

      1. Go to the Schedule section in your event Control Panel

      2. Find the session you would like to pin and click Edit

      3. Scroll down and select the Pin Session toggle

      4. Click Publish or Save As Draft

      Things To Keep In Mind

      • These session registration control features are available on our Boost and Ultra Plans.

      • You can also add session capacities and pin sessions via the Spreadsheet Import

      • Pinned sessions display on all attendees’ schedules but it does not register them for that session.

      Reporting

      Access the session registration data for an individual attendee:

      1. Go to the Attendees section in your event Control Panel
      2. Find the Attendee
      3. Click on their Name
      4. Go to the Schedule tab to view data

      Access the session registration data for an individual session:

      1. Go to the Schedule section in your event Control Panel
      2. Find the Session
      3. Click on the Session Title
      4. Go to the Attendees tab to view data

      Access the session registration data for an all attendees / sessions:

      1. In your Control Panel. Go to the Reports Tab.
      2. Here you will find a number of useful Reports related to session registration.