--- title: How to Manually Add, Remove, or Transfer a Ticket in Sched description: When your attendee has purchased your event ticket and has changed their mind or somewhat purchased the wrong one, you can manually add or remove the ticket and even transfer the ticket to someone els --- [Skip to content](https://support.sched.com/knowledge/manually-add-or-remove-attendee-ticket#main-content) English Show submenu for translations [Contact us](https://support.sched.com/knowledge/kb-tickets/new?hsLang=en) [Customer portal](https://support.sched.com/tickets-view?hsLang=en) ![sched-logo.svg\]](https://support.sched.com/hubfs/sched-logo.svg) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://support.sched.com/knowledge/kb-tickets/new) - [Customer portal](https://support.sched.com/tickets-view) - [Go to sched.com](https://sched.com/) [Go to sched.com](https://sched.com/) Support Center - There are no suggestions because the search field is empty. 1. [Help Center](https://support.sched.com/knowledge?hsLang=en) 2. [Managing Attendees](https://support.sched.com/knowledge/managing-attendees?hsLang=en) # How to Manually Add, Remove, or Transfer a Ticket in Sched When your attendee has purchased your event ticket and has changed their mind or somewhat purchased the wrong one, you can manually add or remove the ticket and even transfer the ticket to someone else if they want to. **Step 1: Access the Attendee’s Profile** Go to your **Control Panel**. Click on the **Attendees** tab and select the attendee you want to manage. ![Image 10](https://sched.com/wp-content/uploads/2024/04/image-10.png) **Step 2: Manage Tickets** Click on the **Tickets** tab. - To **add** a ticket, click the **+** or **Add Ticket** button and choose the appropriate ticket. - To **remove** or **transfer** a ticket, click the dropdown next to the ticket.![Image 8](https://sched.com/wp-content/uploads/2024/04/image-8.png) **Handle Transfer Warnings** You will see this prompt after clicking 'Transfer Ticket' if the recipient's email is not yet associated with a Sched account: **“User with that email was not found. Please create an attendee with a matching email first.”** **![Image 9](https://sched.com/wp-content/uploads/2024/04/image-9.png)** This means the recipient is not yet part of your event. To proceed, **add them as an attendee first**, then try transferring the ticket again. **Guide to Action:**   **Things To Keep In Mind** - Removing tickets does not include refunding the attendee from their purchase. Also, adding tickets won’t charge the attendee. Any payments and refunds when adding/removing tickets manually should be done in your organization internally. - Removing a ticket from an attendee does not make it available for resale. If no quantity is set for a ticket, it is treated as having unlimited availability. **Example:** If an event with a capacity of 100 sells out and you remove 5 tickets from attendees, the event will remain sold out. 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