Managing Sponsors
      Back to home
      1. Help Center
      2. Managing Sponsors

      Lead Capture & Lead Retrieval Guide

      Make the most of your event by connecting with fellow attendees, sponsors, exhibitors, and other roles using QR code scanning. Here’s how each feature works:

      Lead Capture

      How it works:

      • Every public profile — including attendees, sponsors, and other roles — has a unique QR code.

      • Scan someone else’s code to add them to your contact list.

      • Share your QR code (in the top-right corner of your profile) so others can add you.

      • You can add notes after scanning someone if they wish to provide additional information.

      To use it:

      1. Log in to the event on your mobile or desktop browser.

      2. Go to your profile to display your QR code.

      3. Use your phone to scan another attendee’s, sponsor’s, or other user’s QR code.

      4. Click the Add To Contact List button to save them to your contacts. image (8)-1

      Note: Only public profiles can be scanned. Hidden profiles are not visible unless you are an admin.

       

      View Your Contact List

      After scanning others:

      • Tap “View Contact List” from your profile menu.
      • You’ll see everyone you’ve added.
      • Tap a contact’s name to view their shared details. image (9)-2

      Lead Retrieval (For Sponsors & Exhibitors, other roles)

      This feature allows sponsors and exhibitors to collect contact information (such as email addresses) from scanned attendees, but only if the event organizer has enabled it.

       

      How it works:

      • When enabled, a “Download Contact List” button appears.
      • After scanning attendee QR codes, export a CSV file containing shared contact details.

      Steps:

      1.  Ask the event planner to enable Lead Retrieval for your profile. 
      2. Click your profile on the top right.
      3. Click Download Contact List to export contacts. image (10)-1

      Note: If this is not enabled, you will see their profile information, but their email addresses will not be included. If enabled, the email address will be visible. 

      For Event Planners: Enabling Contact List Export

      You control who can export scanned contacts.

       

      To enable contact export for a user:

      1. Go to the user’s profile (e.g., from the Attendees tab).
      2. Click on the attendee’s name.
      3. Scroll to “Enable Contacts List Export” and toggle it on.  (The same process applies to sponsors or other roles.) image (11)

      Once enabled, that user can:

      • Download the contact list of people they’ve added.
      • See the shared email addresses for those contacts that were added.

      To view someone’s contact list as an event planner:

      • Go to their profile.
      • Scroll to the Contacts section to see who they’ve added. image (12)

      It’s good to know that this feature only works when logged in through a mobile or desktop browser. Scanning a QR code using your phone’s camera will redirect you to the event site in your mobile browser.