Managing Registration
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      Event Registration - Sched

      Event Registration – Sched  

      This guide provides instructions on using Sched to collect registrations/sign-ups for your event.

      How Does Sched Registration Work? 

      If an attendee has signed in but has not registered for an event, a registration pop-up will appear for any events with registration turned on. This feature applies to events that offer ticket sales, whether the tickets are free or require payment. Additionally, the registration form can still be used even if the event does not have tickets. This allows event planners to ensure that all attendees complete the event’s registration form.

      How to Set Up and Customize the Registration Form

      Use this guide to configure how attendees and speakers register for your event in Sched. You’ll be able to control access, customize forms, and manage ticketing requirements.

      Registration Setup Steps

      Step 1: Enable Registration

      In your event’s Control Panel:

      • Click the Registration tab.

      • Then click the Enable Sched Registration button.

      Step 2: Configure Your Registration Settings

      Customize how attendees and speakers register for your event by enabling or disabling the options that best fit your setup.

      • Require Speaker Registration - Enable the speaker registration requirement if you’d like your speakers to complete the same registration form as attendees. This ensures you collect consistent data from everyone participating in your event.

      • Choose Whether to Allow Skipping Registration  - Decide if you want attendees to view the event schedule without registering. Enable this option if you want to offer open access. Keep it disabled if you’d prefer everyone to register before gaining access to the schedule.

      • Require Ticket Purchase for Speakers - If your event setup includes ticketing and speakers must purchase a ticket before participating, turn this option on. This ensures that your event’s financial requirements apply equally to all attendees and speakers. 

      Step 3: Click “Customize Your Form.”

      Create or edit your registration form to gather key information from attendees. You can add fields for job titles, organizations, or any custom questions relevant to your event. This helps personalize the experience and collect valuable insights.

      1. Add an Intro Message
      At the top of your registration form, you can include a brief welcome message to greet attendees and provide context before they begin filling it out. This helps set the tone and clarify the purpose of the form.
      Example:
      “Please complete this form so we can better prepare for your arrival.”

      Optional Tools Inside the Text Box:

      • AI: Let Sched draft a message for you to use as a starting point.

      • TONE: Adjust the tone of your message (e.g., friendly, professional).

      • STYLE: Select the writing style that suits your brand or audience (e.g., Business, Creative, Technical). 

      2. Creating Registration Form Questions
      Build your form by adding questions to collect important attendee details. Each question can be customized to your needs and how you want it answered. Click the + Add Form Question button to start creating your custom questions.

      When creating a new question:

      • Question Field – Write what you want to ask.

        Example: “What’s your job title?”

      • Description (optional) – Add extra context to help attendees understand why you’re asking.

        Example: “This will appear on your badge.”

      • Question Type – Choose the response format (see types below).
      • Required Toggle – Make a question mandatory if it must be answered before submitting the form.
      • Options Menu (⋯) – Duplicate or delete the question as needed.
      Question Type Description  Example/Notes
      Text Short, open-ended answers. Best for fields like “Company Name” or “Job Title”
      Multiple Choice One answer from multiple options. Supports conditional logic.
      Example:
      Main Question: Are you of legal age?
      → Yes: No follow-up needed
      → No: Ask parent/guardian’s name & email
      Check Boxes Multiple selections allowed. Each option can trigger follow-up questions.
      Dropdown (Single Select) One answer from a dropdown list. Does not support follow-up questions.
      Dropdown (Multi-Select) Multiple answers from a dropdown list. Supports conditional logic.
      Upload Attendees can upload a file. Max file size: 10MB. Example: Resume, signed waiver
      Email Used to collect an additional email address. Example: Emergency contact email. 

      Note: This will not replace the attendee’s login email. 

      Navigation Tips: At the bottom of the form page, use:

      • Back – Return to the Intro Message section.

      • Next Step – Move forward to the Confirmation Message section

      Note: Conditional logic is available on the Boost and Ultra plans. This allows you to show follow-up questions based on how someone answers a previous question. It works with the following question types: Multiple Choice, Checkboxes, and Dropdown (Multi-select).

      3. Adding Confirmation Message
      After someone submits their registration form, they’ll see a confirmation message. Use this space to thank them, confirm their submission, or provide next steps, like event check-in instructions or contact details.

      You can also use built-in AI, tone, and style tools to help craft the perfect message. 

      Example:
      “Thanks for registering! You’ll receive a confirmation email shortly. Be sure to check your inbox for event updates.”

      When creating your registration form, keep these limits and formatting rules in mind:

      • Intro Text & Confirmation Message — Limit of 1,024 characters. You can use HTML, but it counts toward the limit. Keep it short, use minimal HTML, and preview to make sure nothing gets cut off.

      • Question Names — Limit of 320 characters. Only plain text is allowed (no bold, links, or formatting). Extra characters will be cut off without warning.

      • Question Description Field — Limit of 1,024 characters. HTML is allowed, and this is a good place to add more context or instructions for attendees.

      Final Step: Complete and Publish Your Form

      At the bottom of the confirmation message page:

      • Back – Return to the registration questions to make additional changes.

      • Done – Save and publish your completed registration form.

      Once you click Done, your form will go live and be ready to accept registrations.

      (If your event includes ticketing, you can configure that separately in the Ticketing section. Otherwise, no further action is needed.) 

      Note:
      • Sched automatically includes the following required questions — First Name, Last Name, and Email Address — which cannot be modified or removed.
      • Information provided on the Attendee Registration Form is viewable to Admins only. It will not display on Attendee Profiles.

      Domain Whitelisting & Privacy Controls

      Domain Whitelisting
      Restrict sign-up and login to your event to those with specified email domains (e.g., @yourorganization.com).

      To enable this:

      1. Go to Settings and ensure your event’s Privacy is set to Public Event with Open Sign-Up.

      2. Scroll down to the Domain Whitelisting field.

      3. Enter the email domains you want to allow (e.g., @yourorganization.com).

      Only users with email addresses under the listed domains will be able to sign up or log in to your event.

      Event Privacy Settings
      Set the privacy of your event to allow attendees to register for your event directly on Sched:

      1. Go to Settings > General in your event Control Panel.

      2. Select Edit in the Privacy section.

      3. Select a Public event with open signup.

      4. Click Save.

      For more information on which privacy settings best fit your event’s needs, check out Sched’s Privacy Controls Guide

      Reporting

      To view attendee registration data responses:

      1. Go to the Reports tab.

      2. Under the Attendees section, click Attendee Registration Responses to see all completed registrations.

      You can also check who has completed registration without opening the Reports tab. Go to the Attendees tab and review the list under the Registration section.

      If your registration includes ticketing, you can also check the Sched Ticketing Guide for details on other ticket reports.