Note: This feature is available on our Plus and Premium Plans. Contact us if you would like to upgrade your plan. The check-in app helps you track who attends each session and whether they reserve a seat ahead of time. Download the app for iPhones and iPads to scan Eventbrite tickets. Bookmark the check-in tool on Androids and computers to check in attendees by name. You can use the data after your event to see who showed up and understand your attrition rates. Make better decisions on your session sizes and a number of speakers for future events. Check-in Video In this guide, we’ll show you how to...
Adding Check-in Managers
Admins have access to run check-in for every session. Add people as Check-in Managers to give them access to run check-in for your event. We recommend one Check-in Manager for every 50 attendees for in-person events to avoid long lines. For example, if a session has 100 people signed up, you should have two people at the door running check-in.
Add Check-in Managers to all sessions:
- Go to Schedule => Check-in.
- Click the add button.
- Enter the name and email.
- Click "Add + Send Invite."
- In your Control Panel, go to Schedule.
- Click the add button.
- Click download spreadsheet.
- In Column AA labeled "Check-in", add the email address of desired check-in manager.
- Upload your updated spreadsheet in the Control Panel.
Training Your Check-in Managers
We recommend setting up a training session so everyone can get familiar with the process before the event starts.
Tips for training check-in managers:
- Set a password: Make sure the Check-in Managers have set their password ahead of time on a desktop or laptop.
- Download the app for iPhones and iPads and bookmark the tool on Android phones: Encourage Managers to do this before the event.
- Confirm login: Test login credentials and check that they can log in on their mobile device.
- Test scan QR codes: Confirm using the correct QR and scan a few attendees. You can un-do the scans after testing.
- Sync devices: Connect to wifi or a cellular network to sync check-ins with your Sched site.
Checking In Attendees: iOS
Check-in managers will log into the app and select the session they’re managing. They can use the toggle to check in attendees by name, scan their tickets, or add walk-ups:
Checking In Attendees: Android and Web
Check-in managers will open the tool in their browser and log in. Search for registered attendees by name and click the circle to check them in. Click “Add New Attendee” to add walkups that are not yet registered for the event:
View and Export Checked-in Attendees
Verify checked-in attendees and view what time they were checked in. Export your checked-in lists to keep an archive of checked-in attendees.
- Go to Schedule => Sessions.
- Click the check-in button for the session you'd like to view.
- Click the exports button to download the attendees' list with a column for the check-in status and time.
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